We understand that unanticipated events happen occasionally in everyone’s
life. In our desire to be effective and fair to all clients, the following
policies are honored:
24 hour advance notice is required when cancelling an appointment. This
allows the opportunity for someone else to schedule an appointment. If you
are unable to give us 24 hours advance notice, you will be charged $50 for
the first time violation. The full amount of your appointment will be charged
for the second time and beyond. This amount must be paid prior to your next
Anyone who either forgets or consciously chooses to forgo their
appointments for whatever reason will be considered a “no-show.” They will
be charged for the full amount for their “missed” appointment.
If you arrive late, your session may be shortened in order to keep up with
others whose appointments follow yours. Depending upon how late you arrive,
your therapist will then determine if there is enough time remaining to start
a treatment. Regardless of the length of the treatment actually given, you
will be responsible for the full session of your original appointment. Out of
respect and consideration to your therapist and other customers, please plan
accordingly and be on time.
We look forward to serving you!